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Phone Number & Directions

Thank you for visiting us on the web!  Please direct all comments, questions and compliments regarding the Property Appraiser's office services, or website, to the Polk County Property Appraiser Email Contact Page or you may contact the appropriate department directly using the numbers listed below.


BRANCH OFFICE ADDRESS PHONE / FAX
Bartow / Main Office    255 N Wilson Avenue Bartow, FL 33830 Phone: (863) 534-4777
     Monday - Friday 8:00 AM - 4:30 PM  Fax:     (863) 534-4753
Lakeland Office 930 E Parker Street, Suite 272 Lakeland, FL 33801 Phone: (863) 802-6150
     Monday - Friday 8:00 AM - 5:00 PM  Fax:     (863) 802-6163
     
Winter Haven Office 3425 Lake Alfred Rd. 3 Gill Jones Plaza, Winter Haven, FL 33881 Phone: (863) 401-2424
     Monday - Friday 8:00 AM - 5:00 PM  Fax:     (863) 401-2428


CATEGORY / DEPARTMENT NAME PHONE
ADA/ACCESSIBILITY    
  ADA Coordinator 863-534-4765
 
Data Request    
  Help Desk 863-534-4765
 
Deed/Ownership (FAQ)    
Deed Department Deed Dept. 863-534-4777
Director Paige Simms 863-534-4759
Supervisor Debbie Shore 863-534-5707
 
Exemptions (FAQ) / Homestead Compliance Investigations    
Exemptions Department Exemption Dept. 863-534-4777
Manager Sharon Hammerberg 863-534-4793
Supervisor Doris Flores-Herrera 863-534-5704
Exemption Investigator Monique Ford 863-534-4785
Exemption Investigator Holly Murphy 863-534-5743
Exemption Investigator Brittany Sackett 863-534-5799
Exemption Investigator Kimberly Salgado 863-534-4798
 
GIS/Mapping (FAQ)    
Mapping Department Mapping Dept. 863-534-4777
GIS / Mapping Manager Dakota Jones 863-534-4786
Mapping Supervisor Cheryl Layton 863-534-4767
 
Real Estate Assessments (FAQ)    
  Todd Mudge 863-534-4751
 
Tangible Personal Property (FAQ)    
Manager  Karen Hagood 863-534-5732
Director Todd Mudge 863-534-4751
Leasing, Citrus Processing Shary Smith 863-534-5778
Grocery Stores  Lisa Radlein 863-534-5747
Banks, Restaurants  Cornesia Thurston 863-534-5755
Utilities, Phosphate, Wired Telecommunications  Karen Hagood 863-534-5732
Wireless Telecommunications, Outdoor Signs  David Simpson 863-534-5720
General/Other Questions Any of the Above  
 
Tax Roll Contacts (FAQ)    
CAMA / Tax Roll Oversight Help Desk 863-534-4765
eTRIM Help (DOR) Chito Landrito 850-617-8920
eTRIM Help (DOR) Wyatt Peters 850-617-8921
eTRIM Help (DOR) Dametria Hayward 850-617-8922
eTRIM Help (PCPA)   Carol Walker 863-534-4783
Special Districts Paige Simms 863-534-4759
Website Issues Help Desk 863-534-4765
 
Website Technical Assistance / Suggestions    
  Help Desk 863-534-4765

Taxing Authority / TRIM Notice Contact Information


Click here for a complete list of TRIM Notice Taxing Authorities and Non-Ad Valorem Assessing Authorities.



Permit Agencies in Polk County Florida


Click here for a complete list of Permitting Agencies

Important Dates

Web site date
Monday, August 12, 2019

Mail out date
Friday, August 16, 2019

File a petition deadline
Tuesday, September 10, 2019

Missed the deadline and can show good cause? File a GOOD CAUSE PETITION.
File for 2019

You may file in person or online.
TPP Tax Return Deadline
4/1/2019

Extension Request Period
3/18/2019 - 4/1/2019


Independence Day
7/4/2019

Labor Day
9/2/2019

Veteran's Day
11/11/2019

Thanksgiving
11/28/2019 - 11/29/2019

Christmas
12/24/2019 - 12/25/2019

New Year's Day
1/1/2020

Martin Luther King Jr. Day
1/20/2020

Presidents' Day
2/17/2020

Good Friday
4/10/2020

Memorial Day
5/25/2020